FAQ

We support EXW, FOB, CFR, and CIF, adaptable to your logistics preference. Shipments go through Tanjung Priok (Jakarta) or Patimban (West Java).

MOQ is flexible — from trial-order volumes up to regular monthly containers, discussed based on production capacity and your needs.

We prioritize Telegraphic Transfer (T/T) with advance payment for early-stage partnerships, and Letter of Credit (L/C) for higher-value transactions. Other schemes can be discussed for long-term partnerships.

Fresh products: 7–14 days from PO confirmation. Processed products (chips): 14–21 days, including production and quality control.

Yes — sending samples is a standard step in our process before negotiation and the Sales Contract.